Stub Hub Support Ticket
Stubhub
Created By: |
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Last Reply: |
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Priority Level: | [Emergency] | Status: | [Closed] |
Created: | 4 years ago | Last Updated: | 4 years ago |
Department: | Executive Customer Care | Replies: | 1 |
Your customer services have refused to refund me the £897.00 I paid for this order.
I understand that I broke your terms and conditions with this order but that does not mean you can keep £897.00 of my money.
Please have this money refunded to me. I can no longer access my account so an internal refund isn't possible either.
Please fix this.
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Thank you for reaching out. We apologize for any inconvenience this issue has caused you. It does appear that we've received your email as well regarding account reactivation and a UK StubHub representative is currently working with our Trust and Safety team to accommodate your needs.
We appreciate your patience.
Thank you,
Social Media Action and Response Team//StubHub
www.StubHub.com
Twitter- @TeamStubHub, @StubHubUK
Executive Customer Care
StubHub.com