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Stub Hub Complaint - undisclosed fees - soccer tickets
Stub Hub Complaint

Stub Hub Complaint


undisclosed fees - soccer tickets

undisclosed fees: i sold soccer tickets on stub hub . they charged me a 15 percent fee, which was not stated before completing the transaction. stub hub states this fee is disclosed in the agreement statement. i am disappointed that stub hub did not show this charge on the final page before the transaction was completed.

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StubHubECC says: (4 years ago)
Hello pfitzz77,

Thank you for choosing to sell your tickets through our marketplace. All seller fees are clearly stated on the "Price your tickets" page while you are going through the listing process. We show you the fee you'll be charged here so that you can then price your tickets accordingly and are able to see the total payout (after fees) that you will receive in the event your tickets sell.

If you would like additional information, please feel free to email us at teamstubhub@stubhub.com, or find us on Twitter @TeamStubHub.

Thank you,

Social Media Action and Response Team
Twitter @TeamStubHub

Executive Customer Care

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