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Stub Hub Complaint - Stub hub takes their time paying the sellers
Stub Hub Complaint

Stub Hub Complaint


Stub hub takes their time paying the sellers

Stubhub takes way too long to pay sellers! I sold 4 one direction tickets, which they took 15% of, just for me listing them. If I had known it would have taken this long to get paid, I would have listed them in classified for free! Sold tickets on 4/18....delivered on 4/23.....now it's 4/28 and they're still processing my payment ....then I'll have wait an additional 3-5 days for paypal to deposit the money into my bank account. Never again! I could have made more money and gotten paid upon sale selling a different way.

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StubHubECC says: (5 years ago)
Hello Ckangel999,

We have set payment timelines in place for both PayPal and check payments. It typically takes five business days from the date the tickets are delivered to the buyer to receive payment via PayPal. In this case, you should have your payment by the end of business tomorrow, 5/30. If you have not received payent by this time, please email your StubHub email address, billing zip code, and order number to: TeamStubHub@stubhub.com so that we can address this further with you.

Thank you for your understanding, and have a nice evening.


Social Media Action and Response Team//StubHub
Twitter- @TeamStubHub

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