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Stub Hub Complaint - SO ANNOYED BY THEM - 5 Seconds of Summer tickets
Stub Hub Complaint

Stub Hub Complaint


SO ANNOYED BY THEM - 5 Seconds of Summer tickets

First of all secondary ticket places should be illegal but especially them!! these people bought almost all of the presale tickets for a band my friends and I we're trying to get tickets for as a present for our friends 18th birthday. they bought them and are now selling them for 5x the actual price! THIS SHOULD BE ILLEGAL! STUBHUB EMPLOYEES AND THE COMPANY ARE TERRIBLE PEOPLE! how dare they take away dreams from not only die hard fans but also young girls who just want to see their favorite band. I HOPE YOU GO OUT OF BUSINESS AND THAT YOU REALIZE HOW TERRIBLE YOU PEOPLE ARE. and I hope you're happy that you ruined our best friends dream of seeing her favorite band.

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StubHubECC says: (5 years ago)
Hi there,

As fellow fans ourselves, we understand your frustration regarding ticket prices and availability. StubHub is a marketplace very similar to eBay but for tickets, so we don't own, buy, or sell any of the tickets you see posted on our site. Other fans who've purchased these tickets are able to list them for sale on our site at prices they determine.

While we can't control prices, we've got a couple of ways to hopefully benefit you in getting tickets! Prices are constantly changing based on how much fans are willing to pay for a ticket and how many tickets are available. While we can't guarantee this, prices usually drop significantly as the event gets closer- if fans aren't paying high prices, then sellers have no choice but to lower them if they want their tickets to sell! To help you keep track of prices, StubHub also has a nifty Price Alert feature on the event page. When you submit your desired price and ticket quantity, we'll be able to send you emails if we find these tickets in your price range!

We hope this helps ease your frustration. If you have any further questions or concerns, please feel free to contact us at teamstubhub@stubhub.com. Thank you for your understanding.

All the best,

StubHub Social Media Action and Response Team
Twitter- @StubHub

Executive Customer Care

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