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Stub Hub Complaint - Red Sox Tickets
Stub Hub Complaint

Stub Hub Complaint

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Red Sox Tickets


Paid for very good seats, Stub Hub confirmed and billed my card. Weeks latter they notified me that the seller did not have those seats but offered seats farther away from home plate for the same price but were going to wave a portion of their fee. I tried three times to resolve this issue over the phone only to be told that a customer rep would call. Never happened. I closed the issue by requesting my money back. I'll look to another vender next time.


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Comments


StubHubECC says: (7 years ago)
 0
Dear dleppla, We are reaching out to you from the Executive Customer Care Department of StubHub. We have read your comment and would like to speak with you personally in regards this situation. If you could email us at yourfeedbackmatters@stubhub.com and include your StubHub order number, a member of our team would be more than happy to follow up with you and hopefully come to a resolution on this.

Sincerely,

Executive Customer Care
StubHub.com


Executive Customer Care
StubHub.com



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