Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Stub Hub Complaint - Lady Gaga Concert - Nashville, TN
Stub Hub Complaint

Stub Hub Complaint

ADVERTISEMENT

Lady Gaga Concert - Nashville, TN


What a horrible night! My friend and I had won 4 tickets on the radio for the show. They were standing only tickets, so we sold our tickets on ebay so we could secure good seats. We bought from stub hub because of their guarantee. We get there and they scan our tickets and tell us they have already been scanned and used. We were furious and called them immediately. The rep asked if we had secured other tickets? Really? Why would we have? We told them no, these tickets were guaranteed. They only offered us a refund and said they had no one in the area to get us more tickets. We didn't want a refund, we wanted to see the show!! There were 5 other people around us with the same issue, tickets that were duplicated and sold on Stub Hub. We ended up getting tickets from another broker at the show, but we will never use Stub Hub again! We were thankful for the refund, but if you want to be sure and see the show, you are not guaranteed that.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Stub Hub
SUBMIT a ticket
for Stub Hub
WATCH videos
for Stub Hub
More Stub Hub Reviews and Complaints MORE reviews and complaints
for Stub Hub

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


StubHubECC says: (7 years ago)
 0
Dear googooforgaga, We are reaching out to you from the Executive Customer Care Department of StubHub. We have read your comment and would like to speak with you personally in regards this situation. If you could email us at yourfeedbackmatters@stubhub.com and include your StubHub order number, a member of our team would be more than happy to follow up with you and hopefully come to a resolution on this.

Sincerely,

Executive Customer Care
StubHub.com


Executive Customer Care
StubHub.com



login with Facebook and share your reviews

More Stub Hub reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team