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Stub Hub Complaint - Help - NY theatre tickets
Stub Hub Complaint

Stub Hub Complaint


Help - NY theatre tickets

I buy 4 tickets for a Broadway show in New York and they say that they are going to be put at Will call for me, but they were not there, I live in another state and we travel to New York to see the show, could you imagine the frustration and anger, I could not believe that I trust this company and they let me down, I was ashamed because I could not fullfill my little girls dream of seeing her favorite show.

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StubHubECC says: (9 years ago)
Hello. I’m Dave with the Executive Customer Care Department at StubHub. We’re very sorry to hear that you had a less than stellar experience while using our marketplace. I would like to address the situation directly with you and do whatever we can to make it right for you. In order to do so, I would like to ask that you contact me directly at dferraro@stubhub.com as I will need to know your order number & account information in order to research the situation in depth. I hope to hear from you very soon. Thank you.

Dave Ferraro
Executive Customer Care Specialist

Executive Customer Care

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