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Stub Hub Complaint - FAKE TICKETS AND NO MONEY BACK - stubhub
Stub Hub Complaint

Stub Hub Complaint

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FAKE TICKETS AND NO MONEY BACK - stubhub


I purchased tickets for NKOTB June 05 Ottawa, My first set of tickets said they would be here in time however when i tracked them through ups they said they will be there the day after the concert. I called stubhub they gave me "new" tickets, Concert was to start at 7 pm but NKOTB postponed concert to the next evening good thing because Stubhub called me at 7:40 pm on original night to tell me my tickets were invalid. I would have been so embarrassed if i did go in with fake tickets. It has been 8 days so far and still fighting for my money back.


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Comments


StubHubECC says: (4 years ago)
 0
Dear GiaWedlock

Please accept our sincerest apologies for the hassle you have faced regarding this issue. We are more than happy to look into this further for you. Please email your StubHub Order # to yourfeedbackmatters@stubhub.com, and we will assist you right away!

Thank you for your time, and we look forward to working with you.

Sincerely,


StubHub Executive Customer Care
www.StubHub.com
Twitter- @StubHub


Executive Customer Care
StubHub.com



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